The servicers of Santander, Blackstone, and Pollen Street have begun marketing over 4,300 unpaid loans through digital platforms, thus allowing individuals to acquire them. This strategy aims to democratize access to an investment asset that was previously reserved for institutional investors.
More than 4,300 unpaid loans are available for public sale through the servicers of Santander, Blackstone, and Pollen Street. According to expansion.com, these entities have started offering these credits, which until now were mainly marketed to institutional investors due to their complexity.
Since last year until early 2026, managers such as Diglo, belonging to Santander, Aliseda from Blackstone, and Hipoges from Pollen Street have launched these digital platforms. This change is due to technological evolution that has allowed the market to open up to any type of investor.
Interest from individuals in investing in bad debts has grown, although most of the revenue for these managers still comes from transactions with professional investors. Currently, less than 15% of sales are made through these digital platforms, according to industry sources.
To acquire a credit, consumers can consult the list of available loans and express their interest through the website. Then, a manager will contact them to provide information and documentation after signing a confidentiality agreement.
If the offer is accepted, the sale is formalized before a notary, and the necessary procedures for the registration of the mortgage guarantee in favour of the new owner are carried out. The managers warn that the advertised assets are the loans and not the properties directly.
The servicers also emphasize the importance of receiving legal and financial advice due to the complexity of this type of investment, which carries significant risks.
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